FAQs

  • Please complete the Booking Inquiry Form found HERE. We will contact you within 1-2 business days to discuss your requested event date and theme availability. We will then send you a proposal via email with a contract to sign and collect the 50% deposit which secures your date.

    A booking is confirmed once:

    1) Contract has been signed

    2) 50% deposit is paid.

  • The remaining balance is due 10 (ten) days prior to your event date with your final guest count.

  • We accept debit and credit cards.

  • We recommend booking for the maximum number of guests that you may have as we can not guarantee that additional items will be available. You have up until 10 days before your event (when your final payment is due) to make any changes.

  • ● Cancellations made ten (10) days prior to the party will receive a full refund of deposit paid.

    ● Cancellations made less than ten (10) days prior to the party will not receive refund; however, any funds paid to-date may be applied to the cost of another party if held within ninety (90) days of the original party date.

    ● If you are canceling your event within 24 hours of your scheduled delivery time (for ANY reason- including sickness, family emergency, etc.), your full payment, minus a $50 rescheduling fee, may be used as a credit towards a new event within ninety (90) days of your original event date. Events may only be rescheduled once the $50 rescheduling fee is paid. Balloons that have been inflated are non-refundable and non-transferrable to the new date and considered final sale.

    In the case of rescheduling due to inclement weather, rescheduling fee will be waived.

  • Delivery is included within a 20 mile radius of Walnut Glenn Rd. Lincoln University, PA 19352 using google maps. When available, travel outside of the 20 mile radius will incur an additional fee of $4/mile after initial 20 miles.

  • As a mom, health and safety are my top priorities. All linens and decorative pillow covers are professionally laundered in highly-rated detergent brands free of perfumes and dyes and are hypoallergenic. Hard surfaces and accessories are cleaned with a disinfectant before and after each use.

  • Our pillows are for decorative purposes only. Each guest will need to provide their own sleeping pillows for hygiene purposes. Throw blankets are included, however guests may want to bring additional blankets during colder months.

  • You will receive a confirmation email one week prior to your event with a 1 hour delivery and pick up window.

    Deliveries will begin at 9:00 am and go throughout the day. All sleepover packages will be set up by 3:00pm. Set ups can take 1-2 hours depending on size and add ons.

    Pickups will begin at 10:00 am the next day and go throughout the day. Pickups take approximately 30 mi n-1 hour.

    If you have a preferred set up and pick up time, please let us know when booking.

  • Set-up can take 1 to 2 hours depending on the size and add ons for your event. We will be sure to leave plenty of time before your guests arrive. We will contact you the week prior to your event to schedule a set up time. Take down takes around 60 minutes. Please be sure that personal belongings and trash are removed from the tent area before we arrive for pick-up, we will take care of the rest!

  • Each air bed is a standard twin size mattress and measures 40” wide and 75” long. Please keep in mind you will need space for guests to walk around and a clear path to the bathroom! It is the client’s responsibility to ensure adequate space is available for us to set up. If you have any concerns about your space, we encourage you to send us measurements with pictures of the party space before booking your event.

  • We require a smoke-free and clean space for set up. All furniture must be moved by you prior to our arrival. We are not permitted to move any furniture. The tent area must also be pet free for the duration of the rental period due to possible allergies and to prevent any damage to our equipment. If any pet hair is found on our linens an additional cleaning fee of $100 will be charged.

  • The rental period is for one night. If you would like to extend your rental for an extra night, you can do so at booking for an additional charge of $30 per tent per night.

  • Our tents are for indoor use only.

  • We recommend sleepovers for ages 4 and up. Babies and children under 2 should not be near or in the tent area for safety purposes.

    Kids don’t get to have all the fun! Our beds are twin sized and fit most adults! We would love to help you host your next Ladies Night Out or Bachelorette Party!

  • Popcorn and water are permitted on the trays, but please avoid sticky and dark colored food and drinks that may stain or damage our linens. The Client will be responsible for the cost of cleaning fees and/or replacing any damaged items.

Have a question we didn’t answer? Send us an email at theslumbersoireeevents@gmail.com